The golf course business faces continuous challenges in the management of human resources. High turnover rates and lack of training in the industry leads to poor execution by employees. In order for employees to excel in their jobs, they need clear direction and performance measurement systems to keep them on track.
Touchstone has extensive experience in managing and developing people, from members of the management team to front line staff. We build high-performance teams at each facility by recruiting the best talent available, providing in-depth training with an emphasis on superior guest service, and developing incentive and advancement programs that inspire productivity and ensure job satisfaction and retention.